Privacy Policy

Last Updated: 28-09-2026

At DiA Store, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or otherwise use our services.

By using the Ayurblends website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, subscribe to our communications, or contact us, we may collect information such as:

• Your name
• Email address
• Phone number
• Billing and shipping address
• Order and purchase information
• Payment-related information
• Communications with our customer support team
• Information you voluntarily provide through forms, reviews, or feedback

We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, pages visited, and website usage information.

2. How We Use Your Information

We may use your personal information to:

• Process, confirm, and fulfil your orders
• Arrange shipping and delivery
• Provide order and delivery updates
• Process eligible refunds or replacements
• Respond to customer enquiries and provide support
• Maintain and improve our website, products, and services
• Prevent fraudulent or unauthorized transactions
• Maintain business and transaction records
• Comply with applicable legal and regulatory requirements
• Send promotional communications where you have consented or where otherwise permitted by applicable law

You may opt out of promotional communications at any time using the unsubscribe option provided or by contacting us.

3. Payment Information

Payments made through our website may be processed by third-party payment gateways or financial-service providers.

Depending on the payment method used, your payment information may be collected and processed directly by the relevant payment provider. We encourage you to review the privacy policies and terms of the payment services you use.

4. Sharing of Personal Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers that help us operate our business, including:

• Payment processors
• Shipping and delivery partners
• Website hosting and technology providers
• Customer-support providers
• Analytics and marketing service providers
• Professional advisers or regulatory authorities where required

These parties may receive only the information reasonably necessary to perform their services, subject to applicable privacy and data-protection requirements.

5. Cookies & Similar Technologies

Our website may use cookies and similar technologies to operate essential website functions, remember preferences, understand how visitors use our website, improve performance, and support analytics or advertising where applicable.

You may be able to manage or disable certain cookies through your browser settings. Disabling some cookies may affect the functionality of certain parts of our website.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal obligations.

8. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to request access to or correction of certain information and exercise other applicable privacy rights.

To make a privacy-related request, please contact us using the details provided below. We may need to verify your identity before processing certain requests.

9. Third-Party Links

Our website may contain links to third-party websites or services.

DiA Store is not responsible for the privacy practices of websites or services that we do not control. We recommend reviewing their privacy policies before providing personal information.

10. Children's Privacy

Our website and products are not intended to knowingly collect personal information directly from children who are not legally permitted to provide such information without appropriate parental or guardian consent.

If we become aware that personal information has been collected in circumstances where valid parental or guardian consent is required, we will take appropriate steps in accordance with applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, website, services, or applicable legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.